What Gives? Why Can’t I See My Shopee Listing

What gives? Why can’t I see my Shopee listing?

Due to listing violations, you’ve had one or more listings delisted, banned, or deleted. Rectify banned listings by checking them out. You’ve used up all of your allowed listings. Due to the penalty points you accrued, Shopee has deboosted and/or limited your listings. To keep the Shopee platform secure, Shopee reserves the right to suspend accounts that their system detects as breaking their terms and conditions. Shopee accounts that have been restricted or blocked are unable to make purchases.Select Blocked Users from the Settings menu. Seller Center: From the sidebar menu, choose Setting, then Shop Settings. View your list of Blocked Users by going to Chat Settings and Expanding.If a seller accumulates 15 or more seller penalty points in a quarter, or if they engage in a serious infraction like repeatedly breaking Shopee Live rules, their accounts will be suspended. Fraud involving empty packages.Block: When you block a user, neither you nor they will be able to send or receive messages from you. Additionally, they won’t be able to buy anything from your store.

Why did Shopee remove my ad?

If Shopee removes, delists, or bans your listing, it was probably because it didn’t comply with the company’s listing policies or the laws in the area. Examine the explanations for listing violations to determine if you can do anything to resolve the situation. If you previously asked to have your account deleted, you can re-register with the same email address or phone number. Your account will be deleted automatically if it hasn’t been used for two years or more.If Shopee bans, delists, or deletes your listing, it was probably because you violated one or more of the company’s listing policies or local laws. Look over the explanations for listing violations to see if there’s anything you can do to resolve the situation.You can register with the same email address or phone number if you asked to have your account deleted. Shopee retains the right, in its sole discretion, to suspend or terminate your user account without prior notice. Do you have any additional questions?Requests to delete an account must be authorized. If you have a history of questionable behavior on the Shopee App, Shopee reserves the right to reject your requests to create new accounts in the future.

How long will Shopee be forbidden?

Your seller privileges would be suspended if you accrue just enough penalty points as shown in the following table. After 28 days, these fines will be removed. You regain your seller privileges after the penalties have been removed. You will need to keep up a good Shopee account, though. Account suspensions brought on by a buildup of 15 seller penalty points will expire after 28 days. Extensions of bans or freezes are possible if a seller accrues more penalty points. Account suspensions and freezes can be indefinitely extended in cases of fraud and serious repeated violations.Those who have flagrantly broken Shopee’s rules may experience account suspension, which refers to the following penalties: Account freeze – Users are unable to conduct transactions but can still access their frozen accounts and send chat messages. Users are unable to access their banned accounts after an account ban.Fraud and severe repeat violations can result in account bans and freezes that last indefinitely. Please contact Shopee Customer Service or, if applicable, your Relationship Manager if you wish to contest the suspension of your account. In the event that your appeal is granted, the account suspension will be lifted and your privileges will be reinstated.

Is it possible to restore a Shopee deleted listing?

It is impossible to restore a deleted listing. To avoid cluttering the record, the listing will be deleted after you click Confirm. You might lose any saved listing changes or messages if you delete and relist your item because a new listing is created. You may need to repost your item if you posted it in a Buy/sell group. You’ll see a confirmation that the process to remove and relist your item has begun.

What exactly are Shopee listing violations?

Listing violations are listings that don’t follow Shopee’s rules. We will take action against sellers who engage in these three major types of listing violations: prohibited listings, IP infringement and counterfeit listings, and spam listings, in order to ensure a secure shopping experience for our customers. One of eBay’s policies was broken by your listings. It is forbidden or restricted to use your item. Your listing was against the law. An owner of the relevant rights has asked for your listing to be taken down.A listing can’t be recovered once it’s been deleted, so deletions are irreversible. Therefore, unless you are certain that you do not want to see your listings on the marketplace again, do not delete them.