Why Is My Product Missing From Shopee

Why is my product missing from Shopee?

Due to listing violations, you have been delisted, banned, or had listings deleted. Rectify banned listings by checking them out. You’ve used up all of your allowed listings. As a result of the penalty points you received, shopee has deboosted and/or limited your listings. Once it’s been deleted, a listing cannot be retrieved. Instead, you can upload the listing again using the seller centre or the shopee app. Was this article of use to you?You can edit, delist, delete, or upload supporting documents for each banned listing listed under the Actions column. Edited listings must be reviewed by Shopee before they can be reinstated. Make sure you complete the necessary tasks by the deadline.Selling counterfeit goods is strictly forbidden, and listings that falsely represent them as genuine without providing evidence are considered counterfeit and are therefore removed. According to Shopee’s Seller Penalty Points system, deleted listings will result in penalty points.Listings that go against our listing policy may be suspended on Shopee. You are required to respond to your suspended listings as soon as possible in order to prevent potential sales losses and the accrual of penalty points as a result of listing non-compliance. The Product Violations page has suspended listings that you can view.If Shopee delists, bans, or deletes your listing, it most likely happened because you broke one of the company’s listing policies or local laws. If there are any actions you can take to address the problem, you should look into the reasons for listing violations.

How long will my product continue to be listed on Shopee?

After adding or editing your listings, please allow Shopee 24-48 hours to review them before the products go live in the Shopee App. On Shopee, selling is simple, and setting up a store is done with little effort and hassle. Take your company online now to avoid falling behind the competition.Due to its sizable customer base and improved system for sellers, Shopee is appealing to vendors. However, given how simple it is for new sellers to sign up for the platform, it will be much more difficult for you to stand out. Lazada may have a slightly smaller customer base, but that doesn’t mean that no one uses it.Local users can access Shopee in several markets throughout Southeast Asia, Taiwan, Europe, and Latin America.Shopee offers a seamless setting up experience and makes it simple for you to gain access to a large audience of potential customers right away. Before listing your first product, you will need to take a few crucial steps.

Why is my product on Shopee being reviewed?

Shopee examines the Listings to make sure you adhere to the Shopee Platform Guidelines. Note: Please allow 24-48 hours for Shopee to review your listings before expecting your products to appear in the Shopee App after you add or edit your listings. When customers leave negative reviews, get in touch with them right away. Only 30 days from the date of submission are allowed for buyers to edit their ratings. The Shopee Team will review your request and get back to you within 24 to 48 hours.

Why am I unable to make purchases on Shopee?

Detected suspicious activity that violates our Terms of Service may result in the limitation of your account. This covers actions like creating fictitious orders, abusing discounts and promotions, scamming, and more. If an appeal was not filed within 30 days of the date you first saw the pop-up message, limited accounts could be permanently suspended.You may see a pop-up message or experience problems when attempting to log into your account or check out an item informing you that your account has limitations. By submitting an account activation request form, you can appeal for your account to be reactivated. Within 24 to 48 hours, you will get a new update.

Is Shopee able to terminate my account?

Account suspension refers to the following penalties that may be imposed on users who have flagrantly violated Shopee’s rules: Account freeze, which prevents users from conducting transactions but still allows them to access their accounts and send chat messages. Users are unable to access their blocked accounts after an account ban. The con artist ends the conversation and walks away after collecting the money. You receive a direct message from a person wearing the Shopee logo congratulating you on winning a prize. You are taken to a page with a series of questions by a questionable link.Scams can unfortunately still occur on platforms like Shopee. Here are some additional measures Shopee sellers can take to guard against fraudulent purchasers.Multiple accounts are permitted on Shopee. You will have your Shopee seller account banned if the company discovers suspicious activity in your account.

How long does it take Shopee to review a product?

As soon as the product listing is fixed, Shopee will review your listing and allow you to resume selling the item (usually within 24 to 48 hours). However, do get in touch with our Customer Service team if your review process takes longer than expected. Shopee will evaluate the situation and decide whether to accept or reject the buyer’s request for a return or refund. The seller has the option to accept or reject the result after the request is granted. In the event that a complaint is made, Shopee will look into the situation more thoroughly to find a just solution in 7-9 working days.Within 24 to 48 hours for routine refunds and 4 to 7 business days for partial refunds, the refund will be credited to your ShopeePay account. After you have updated your bank account information, you can use the refund toward future purchases or withdraw it. ShopeePay has more information on refunds.